AIOPS ARCHITECTURE NETWORK OPERATIONS
Mediaan assisted a Dutch and German telecom provider with the implementation of an AIOps platform. This solution covered a big data environment (data lake, data warehouse, data science), in combination with robotic process automation (RPA). Typically, customers are lost in a jungle of network monitoring and alerting systems, which led to very high operational costs. Our team was responsible for setting up a data architecture, roadmap, and implementation support of an AIOps platform. Besides that, they also helped the customer with the identification and implementation of relevant use cases for “autonomous” network operations. Making sure to convert their existing situation into integral and more homogenous AIOps solutions.