THE NEW STANDARD FOR CUSTOMER INTERACTION
WHAT WE DO
The new standard for customer interaction. We develop advanced custom-made AI chatbots that can seamlessly follow changed topics, give follow-up responses, suggest solutions and be a real assistant. We don’t just deliver a chatbot. You also have access to a personal Bot-Portal that allows you to add new questions or changing subjects to your chatbot. And the good news? You can train the bot all by yourself, you even don’t need any IT knowledge to use it.
Our Chatbot services are available on a project-based approach or you can hire an expert to scale up your project team
ADD NEW QUESTIONS OR CHANGE SUBJECTS TO YOUR CHATBOT
LET’S BRAG A BIT
WHAT THEY SAY
Deutsche Telekom set an ambitious goal: to develop an AI-based customer service bot and the necessary tooling. To achieve this goal, we sought a trustworthy AI partner who could support both us and DTAG’s ethical guidelines for artificial intelligence. Therefore we approach the Mediaan team. Since the start of the relationship, Mediaan worked on several innovative ML & AI projects. Currently Mediaan’s team of ML engineers & data scientists are working for us on different projects leveraging AI including satellite imagery, Prediction & Recommendation engines and customer service bots. The longevity and breadth of the projects highlight how much we value their hard work and collaborative ways of working.
FROM ANSWERING FREQUENTLY ASKED QUESTIONS TO CROSS- AND UPSELLING
MULTI-PLATFORM? NO PROBLEM!
HAPPY TO WORK FOR
We work for big international customers and mid-size organizations. As long as there is a need for a strategic or technical solution, we are totally up for the challenge!
Seamlessly integrate chatbots with your website. Based on the conversation between the chatbot and your customer, the content on the website will be automatically be adjusted.
HOW TO START
BOTS IN YOUR ORGANIZATION
BOTS AS YOUR VALUABLE CO-WORKERS
Whether you like to discuss your idea or need help finding your solution.