Project Description
ROAMING TRAFFIC MANAGEMENT
INTERNATIONAAL TELCO
BRIEF
Your mobile phone network is switched for you automatically when you travel to a different country or whenever you’re in an area not covered by your particular service provider. Our team developed a software solution for a major telecommunications provider that intelligently directs network traffic to specific operators. Despite the limited amount of requirement details available to us at the outset, we delivered a solution with above-average market productivity and performance. In collaboration with stakeholders in 8 different countries, we guided and supported our customer in numerous areas:
Requirement engineering
Functional & technical design
Development
Automated testing
Deployment support
Knowlegde transfer
THE CONCEPT
The idea was to make an application that is capable of managing every single roaming contract between 1,000 different mobile network operators in over 200 countries worldwide.
CUSTOMER CHALLENGE
Roaming makes life easy, but it relies on highly complex technologies that ensure you get the best service and the best rates all in a matter of seconds. Taking into account a wide range of factors including network coverage and availability, discount negotiations, volume commitments and pricing models.
MEDIAAN IN ACTION
Additional demands that were brought to us by the client over the course of the project, required us to temporarily scale up our scrum teams halfway through the project without negatively impacting our productivity or delivery dates. The team used the techniques listed below.
Nesma function point analysis (FPA)
Functional Size Measurement
Scrum/agile
Java
Oracle
Microsoft Azure
RESULTS
The application also provides reports on deal performance, comparing the forecasted targets with the actual results from the past several months. The intelligence gained from this gap analysis is used to fine-tune forecasts for the coming months. That makes it possible for business users to negotiate better deals with third party operators, improving the overall customer experience.
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