Predictive analytics is making a big splash in the logistics and supply chain industry. It provides information to act on today, in light of what is to be expected tomorrow. You can imagine the benefits this provides to organizations in markets such as retail, or simply any company that faces challenges in the field of [...]

In recent years, companies like Google, Facebook and Netflix have been in the headlines for developing groundbreaking machine learning algorithms. While this is fascinating, it can create the illusion, that only these huge multinationals can provide viable machine learning solutions. It is feasible to use data science to have a tangible impact on a much [...]

The legal world is a field where technology, let alone high-end artificial intelligence, has yet to strive. When people think of artificial intelligence and law, they often think of robot judges or even robotic law enforcement. While in reality, artificial intelligence offers support for lawyers, assisting them in tedious and time-consuming tasks, to allow them [...]

Netflix takes great pride in the fact that it offers a highly personalized experience for every user on a wide array of platforms. One could argue that more than 75 million versions of Netflix exist, one for each of its users. While there is still some overlap between its suggestions, the recommendations are still tailored [...]

From algorithms and models that bring more complex insights into the hiring process, to chatbots that can revolutionize communication and information sharing, to recommender systems that ensure the right matches; the applications of AI in HR are as diverse as they are effective, all in order to initiate and maintain successful, long-lasting, and happy employer-employee [...]

In the spring of this year, Apple went on a hiring spree to boost Siri’s performances, particularly focusing on employees that could build smarter virtual assistants. In the virtual assistant world, a serious fight for dominance has emerged between Apple, Amazon and Google. Not investing means lagging behind the competitors in this quickly emerging field. [...]

The AI boom brought a lot of hype, but also new technologies. One sector that is noticing the impact here of is marketing. New products are emerging the employ of machine learning to boost customer interaction and improve personal experiences. The good news? These smart marketing automation technologies powered by artificial intelligence are applicable to [...]

Self-driving, driverless, autonomous or robot cars have been appearing more and more in the news lately, and not always in a positive light. Some consider their widespread implementation the next logical step for transportation and artificial intelligence technology, while as many as 60% of drivers are still reticent towards the idea and would not trust [...]

Digital agents offer various possibilities to increase the performance of a customer contact centre (hereinafter CCC). Advantages can be achieved in the efficiency and effectiveness of the CCC process. Using this artificial intelligence (AI) technology, customers can be seamlessly provided with the right information at the right time based on self-service and digital agents. Some [...]

At the end of 2017 Facebook released their newest addition to their “tagging engine” that makes use of facial recognition technology. This feature notifies a user when their face is in any picture posted by friends, strangers or other pages, even if the poster has not explicitly tagged them. In order to do so, Facebook [...]